Privacy Policy

This Privacy Policy describes how DrivePulse (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you use our websites, applications, APIs, and related services (collectively, the “Services”). By using the Services, you agree to this policy.

1. Information we collect

We may collect the following categories of information:

• Account and profile data: such as name, email address, organization, authentication credentials, and preferences you provide when you register or update your profile.
• Usage and device data: such as IP address, browser type, device identifiers, pages viewed, timestamps, and diagnostic or performance logs.
• Communications: messages you send to us (for example, support requests) and related metadata.
• Content you submit: information you upload or enter into the Services, such as watchlists, queries, or configuration.

2. How we use information

We use information to:

• Provide, operate, maintain, and improve the Services.
• Authenticate users, secure accounts, and detect fraud or abuse.
• Communicate about the Services, including technical notices and policy updates.
• Analyze usage to understand product performance and develop new features.
• Comply with legal obligations and enforce our terms and policies.

3. Legal bases (where applicable)

If you are in the European Economic Area, the United Kingdom, or Switzerland, we process personal data on the basis of contract (to provide the Services), legitimate interests (such as security and product improvement, balanced against your rights), consent where required, and legal obligation.

4. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure engagement, and protect the Services. You can control cookies through your browser settings; disabling cookies may limit certain functionality.

5. Sharing of information

We may share information with:

• Service providers who assist us with hosting, analytics, communications, security, and other operations, subject to confidentiality obligations.
• Professional advisors such as lawyers and auditors, where necessary.
• Authorities when required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

We do not sell your personal information as that term is defined under applicable U.S. state laws.

6. Data retention

We retain information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. Retention periods vary depending on the nature of the data and our operational requirements.

7. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

8. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards such as standard contractual clauses approved by regulators.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at the email below. We may need to verify your request.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy and update the “Last updated” date. Where appropriate, we will provide additional notice.

12. Contact

For privacy questions or requests, contact privacy@drivepulse.co.